Thursday, September 10, 2009

Expedia is a piece of SH**!!!

Okay, today is a rant day, so be warned.

Expedia is a piece of SH**!!!

Over the weekend I used their site to purchase airline tickets from Honolulu to Portland and back. Leaving Hawaii on Oct 10 and returning Oct 25. Big production, lots of excitement to get the dates just right.

I go in today to send the itinerary to my daughter and low and behold the return date is Oct 20. Obviously I called Expedia (that piece of SH**) and explain that there has been a mistake. So sorry, so sad, fork over $150.00. After two levels of supervisors and more then an hour and a half later, even after they admit I chose Oct 10 and Oct 25, so sorry, so sad, fork over $150.00. Their excuse? It’s not our fine it’s the airline’s. Yeah, but who’s system screwed up? So sorry, so sad, fork over $150.00.

Here is what I’ve learned:
---Don’t us Expedia (that piece of SH**!!) because they have a flaw in their system that they refuse to be responsible for
---Check your email confirmation as soon as you get it and call immediately, no matter how many tickets you’ve purchased in the past that have always been correct. (Still not sure this would have help, but just putting the company line out there. Those SH**s!!)
---Expedia is a piece of SH**!!!!!!

1 comment:

  1. Expedia is a scam. Source: http://www.expedianews.com

    Spread the words.

    ReplyDelete